When will I receive an e-mail with my purchased ticket?

A booking confirmation with the purchased ticket will be sent to the e-mail address provided immediately after payment for the ticket. The booking confirmation is not equivalent to a train ticket. The electronic ticket can be found in the PDF file attached to the e-mail. You can buy a ticket on PolishTrains without creating an account, and the confirmation with the PDF file will be sent to the specified email address, regardless of whether you choose to purchase as a guest.

The ticket must be presented to the conductor at the time of inspection either on a mobile device or in printed form together with a photo document confirming the identity of the principal passenger.