Carriers’ terms and conditions

Regulations for the transport of passengers, luggage, and animals by PKP Intercity, including types of train tickets, available discounts, general ticket sales conditions, seat reservations, use of dining cars, and rules for transporting luggage and animals.

Domestic and international rail connections: Germany, Czech Republic, Lithuania, Ukraine, Slovakia, Hungary
Applies to trains: Intercity, Pendolino, TLK


www.intercity.pl/pl/site/bip/regulaminy

Ordering and purchasing train tickets online, online ticket payment methods, passenger and goods transport regulations, railway stations in Germany, railway operators in Germany, BahnCard, season tickets, ticket refunds and exchanges, types of train discounts, passenger rights

Rail connections within Germany and internationally: Austria, Belgium, Czech Republic, Croatia, France, Hungary, Italy, England, Switzerland, Slovenia, Slovakia, Poland
Applies to trains: ICE (Intercity Express), ICE Spinter, IC (Intercity), EC (Eurocity), IRE (Interregio Express (IRE), Regional Express (RE)

www.int.bahn.de/pl/owh

Eurostar Terms and Conditions, purchasing and ordering a Eurostar train ticket, Eurostar travel rules, ticket inspection, fares, types of rail discounts, carriage types, required passenger information, searching for a train connection, Eurostar train stations, children's train tickets, ticket validity, Eurostar ticket refund and exchange policies.

International train connections: England, France, Belgium, Netherlands
Applies to: Eurostar

www.eurostar.com/uk-en/conditions-carriage

Ordering and purchasing Thalys tickets, Thalys ticket ordering options, Thalys ticket refunds, exchanges, and complaints, fare conditions, luggage and pet transport rules on Thalys trains, facilities for those traveling by train with children, facilities for people with disabilities, passenger transport rules, and check-in rules at the train station.

Train connections within France and internationally: France, Belgium, Germany, the Netherlands
Applies to: Thalys

www.thalys.com/fr/en

TGV carrier regulations, rules for purchasing and ordering train tickets online, available discounts and fares, TGV train stations, TGV platforms, group travel, TGV travel amenities, ticket check-in, TGV service, luggage and pet transport rules, TGV ticket payment methods.

International train connections: Belgium, Germany, Spain, Italy
Applies to: Thalys

www.sncf.com/en/passenger-offer/travel-by-train/tgv-europe

Terms and conditions for the sale and ordering of SNCF train tickets, online ticket refunds, exchanges, and complaints, SNCF trains, travel conditions, group travel, disabled access, transporting animals and bicycles on SNCF trains, transporting luggage on SNCF trains, types of SNCF trains, night trains.

Train connections within France and internationally: France, Belgium, Germany, Spain, Italy, the Netherlands, England
Applies to: TGV INOUI, Intercites, TER, THalys, TGV, OUigo, Eurostar

www.sncf.com/en/legal-notices#menu

Terms and conditions for the sale and ordering of Renfe train tickets, online train tickets, Renfe fares, Renfe discount cards, discounts and promotions on Renfe tickets, luggage transport, pet transport, bicycle transport, Renfe train types, high-speed rail, amenities on Renfe trains, refunds, exchanges, and cancellations of Renfe tickets, Spain Pass, commuter rail, regional, and long-distance services on Renfe trains

Domestic and international connections within Spain: Spain, France, Portugal
Applies to: AVE, Alvia, Euromed, Trenhotel, Talgo, Cercanias

www.renfe.com/es/en/legal-information/corporations/viajeros/tipos-trenes/general-terms-and-conditions-for-renfe-viajeros

Terms and conditions of sale and purchase of train tickets online, online ticket payment methods, types of train connections, train seat reservations, types of classes and amenities, dining car, regional trains in Italy, round trip, Treinitalia weekend fares, types of train discounts, family discounts, night trains, high-speed trains in Italy, cartafreccia, refunds and exchanges of train tickets.

Domestic and international connections within Italy: Austria, France, Germany, Switzerland
Applies to: Espresso, Intercity and Intercity Night, Frecciabianca, high-speed Frecciarossa, and Frecciargento

www.trenitalia.com/en/html/trenitalia/Info_Tariffe_en_LeFrecce.html

Types of train connections, online ticket sales and ordering, types of train tickets and discounts, train travel rules, types of trains in the Czech Republic, types of train classes, travel amenities, group tickets, transporting bicycles on trains, transporting animals on trains, traveling with children, international connections.

Domestic and international connections within the Czech Republic: Poland, Germany
Applies to: Pendolino, InterCity, EuroCity, EuroNight, SuperCity, Railjet

www.cd.cz/en/info/cim-se-ridime/-28923/

Ordering and purchasing train tickets, online train ticket payment methods, required travel documents, train class types, carriage types, night train travel, sleeper cars, train travel rules, train ticket inspection, train discounts, child discounts, train stations, searching for train connections, canceling and exchanging train tickets, train fares and conditions, transporting animals, and luggage.

Domestic and international connections within Ukraine: Poland, Russia
Applies to trains: Regional trains, Intercity +, Night Express

www.uz.gov.ua/en/

Terms and conditions for the carriage of passengers, goods, and animals by Westbahn, terms of sale and ticket tariffs, seat reservation rules, ticket refunds and cancellations, luggage, bicycles, and animals, facilities for people with disabilities, passenger rights in the event of delays or cancellations.

Domestic and international rail connections in Austria: Germany
Applicable trains: Westbahn (Stadler KISS rolling stock; classes: Standard, Comfort, First)

www.westbahn.at/agb/

Terms and conditions for the carriage of passengers and luggage, ticket sales and booking, changes and refunds, the carriage of animals and items, passenger rights and liability.

Domestic rail connections: Italy (Campania region and regional connections)
Applicable trains: Campania Express trains

www.eavsrl.it/condizioni-di-utilizzo/

European Sleeper's terms and conditions of passenger and luggage transport, ticket sales and booking conditions, changes and refunds, facilities for people with disabilities, transport of animals and sports equipment, passenger rights in the event of delays or cancellations.

International rail connections: Belgium, the Netherlands, Germany, Czech Republic
Applies to trains: night and day trains operated by European Sleeper

www.europeansleeper.eu/terms-and-conditions-and-privacy-policy

Italo's conditions of carriage of passengers and luggage, fares and ticket types (Low Cost, Economy, Flex), seat reservation rules, changes and refunds, carriage of goods and animals, facilities for passengers with reduced mobility, rights in the event of delays and cancellations.

Domestic rail connections: Italy
Applicable trains: Italo (AGV 575, Italo EVO/ETR 675)

www.italotreno.com/en/terms-conditions

Leo Express passenger and luggage transport conditions, ticket sales and ordering rules, changes and refunds, transport of animals and bicycles, facilities for people with reduced mobility, passenger rights in the event of delays and cancellations.

International rail connections: Czech Republic, Slovakia, Poland, Hungary
Applies to trains: Leo Express trains

www.leoexpress.com/en/about-us/transport-terms-and-conditions

RegioJet's terms and conditions of passenger and baggage transportation, ticket sales and booking rules, changes and refunds, transportation of animals and items, facilities for people with limited mobility, passenger rights in the event of delays/cancellations.

International rail connections: Czech Republic, Slovakia, Austria, Germany
Applies to trains: RegioJet trains

www.regiojet.com/about-us/documents

Terms and conditions of passenger and luggage transport by ZSSK (Slovak Railways), ticket sales and ordering rules, changes and refunds, transport of animals and bicycles, facilities for people with disabilities, passenger rights in the event of delays or cancellations.

Domestic and international rail connections within Slovakia: Czech Republic, Hungary, Austria, Poland
Applies to trains: RJX (railjet xpress), SC (SuperCity), EC, EN, Ex, R, RR, REx

www.zssk.sk/obchodne-podmienky/

TransPennine Express's terms and conditions of carriage of passengers and luggage, ticket sales and booking rules, changes and refunds, carriage of animals and items, facilities for people with reduced mobility, passenger rights in the event of delays and cancellations.

National rail connections: Great Britain
Applicable trains: Nova 1 (Class 802, bi-mode), Nova 2 (Class 397, electric), Class 185.

www.tpexpress.co.uk/terms-and-conditions

NS conditions of carriage of passengers and luggage, ticket sales and booking rules, changes and refunds, carriage of goods and animals, facilities for disabled persons, passenger rights in the event of delays and cancellations.

Domestic and international rail connections in the Netherlands Belgium, Germany, France, Great Britain
Applies to trains: Intercity, Sprinter, Intercity direct (and NS International partners – Eurostar)

www.ns.nl/en/terms-conditions.html

Iryo's terms and conditions for the carriage of passengers and luggage, ticket sales and booking rules, changes and refunds, carriage of goods and animals, facilities for people with reduced mobility, passenger rights in the event of delays or cancellations.

Domestic rail connections: Spain
Applicable trains: Iryo trains (ETR 1000; comfort zones: Inicial, Singular, Singular Only YOU, Infinita)

www.iryo.eu/en/legal/general-transport-conditions

Terms and conditions of passenger and luggage transportation via LTG Link, ticket sales and ordering rules, changes and refunds, transportation of items and animals, facilities for people with reduced mobility, rights in the event of delays/cancellations.

Domestic and international rail connections in Lithuania: Latvia and Poland
Applies to trains: LTG Link trains

www.ltglink.lt/en/regulations-of-domestic-trains

SBB's terms and conditions of passenger and luggage transport, ticket sales and booking rules, changes and refunds, transport of items and animals, facilities for people with limited mobility, passenger rights in the event of delays and cancellations.

Domestic and international rail connections within Switzerland: Germany, Italy, France, Austria
Applies to trains: SBB IC, ICN, IR, RE, R, S-Bahn trains (and EC trains in international service)

www.sbb.ch/en/tickets-offers/tickets/europe-interrail/conditions.html

FlixTrain's terms and conditions for the carriage of passengers and luggage, ticket sales and booking rules, changes and refunds, group travel, transport of items and animals, passenger rights in the event of delays and cancellations.

Domestic rail connections: Germany
Applies to trains: FlixTrain trains

www.flixtrain.com/terms-and-conditions