How do I buy a ticket for a senior citizen?

Return and exchange of tickets Trip planning Travelling abroad Train journey Information on trains Frequently asked questions Online payment Online purchase of tickets Discounts and concessions Online ticket booking

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Return and exchange of tickets

How and when will I receive the money for the returned ticket?

How do I claim an unused ticket?

How do I exchange my ticket?

How do I return my ticket?

How much does it cost to return a ticket?

Trip planning

Assistance with travel arrangements

Why can't I find the connection?

How do you choose your seats on the train?

How many days before the train departs can I buy a ticket?

How do you find the connection?

Travelling abroad

Interrail ticket

Baggage allowances

In what currency will I pay for my ticket?

Getting from the airport by train

Am I entitled to the same discounts abroad?

Train journey

Facilities for the disabled

Is there a smoking carriage on the train?

Documents needed for travel

What to do if the train is late?

Travelling by train at night

Information on trains

What is the difference between 1st and 2nd class?

Car types

Is there a Wars dining car on the train?

Types of train in Poland

Why doesn't the train stop at all stations?

Frequently asked questions

Where can I find the ticket I bought?

Where is the ticket number?

Payment failed, is my ticket booking valid?

Where can I find my order number?

I can't find the connection, what should I do?

Online payment

Deferred payment

Types of payment

Online purchase of tickets

When is the earliest I can buy a ticket?

Order confirmation

Why has my order not been confirmed?

Discounts and concessions

Are there discounts for groups?