RegioJet | PolishTrains
RegioJet is a Czech private rail operator that has been offering comfortable domestic and international connections in Central Europe for more than a decade. The brand belongs to the holding company Student Agency and is one of the largest private rail operators in the region. It is distinguished by its high quality of service, modern rolling stock and extensive range of travel classes, making it an alternative to state-owned carriers. Today, RegioJet is associated with comfort, punctuality and attractive value for money, and thousands of passengers choose it every year on routes between the Czech Republic, Slovakia, Austria, Hungary and Poland.
At a glance
At a glance
- RegioJet was founded in 2009 by Czech entrepreneur Radim Jancura, the founder of Student Agency
- Direct services between Poland and Prague have been running since 2025, stopping at Zawiercie and Ostrava
- Four travel classes are available: Business, Relax, Standard and Low Cost, all with air conditioning
- Free drinks are included in all classes; higher classes also offer snacks and hot meals
- Trains are equipped with free Wi-Fi, electrical sockets, and dedicated spaces for families and cyclists
- Bicycles can be transported on selected routes with advance reservation required
RegioJet - carrier information
RegioJet was established in 2009 as a rail company owned by Czech entrepreneur Radim Jančura - founder of Student Agency. The first connections were launched in 2011, initially on the Prague-Ostrava route. Since then, the network of connections has grown rapidly to include more Czech cities and international connections. Where can you travel on RegioJet trains ? Routes run not only through the Czech Republic, but also to Slovakia, Austria, Hungary and Poland.
RegioJet has been operatingin Poland since 2025, offering journeys on routes connecting, among others, Cracow with Prague in the Czech Republic. The carrier's trains run regularly through cities such as Gdańsk, Warsaw (West, Central, East), Poznań, Kraków, Zawiercie, Prague or Ostrava connecting southern Poland with the Czech Republic and further with Vienna, Bratislava. This allows passengers to travel comfortably across the border without having to change trains and with a full standard of service.
The RegioJet fleet consists mainly of modern modernised coaches and Bombardier, Siemens or Pesa power units. The trains are adapted for international routes and their interiors are designed for the comfort of passengers travelling on both the short and long distances offered by RegioJet. The train is equipped with fully air-conditioned carriages that have electrical sockets, free Wi-Fi and relaxation and work areas.
Advantages of travelling with RegioJet
Travelling by RegioJet train combines comfort, affordability and a high level of service. Onboard staff are present on every journey to ensure the safety and comfort of passengers all the way. An additional advantage is the free drinks service - in higher classes also snacks and hot meals. By choosing RegioJet, passengers not only receive a comfortable journey, but also access to a full package of services included in the price.
The carriages have special seats for families with children and space for people with disabilities. Bicycles can also be transported on selected trainsets. RegioJet trains run punctually, and thanks to efficient traffic organisation and the operation of international connections, the carrier maintains a stable reputation as one of the most reliable operators in the region.
Travelling with RegioJet is also a popular choice for business travellers. The high quality of the internet, ergonomic seats and quiet compartments are conducive to working during the journey. On many journeys, additional amenities are available, such as press access or the possibility to order a meal from the on-board menu.
Travel classes at RegioJet
Travel as you wish with RegioJet. The carriage classes offered by the carrier allow the comfort of the journey to be adapted to the needs of a variety of passengers. A system of four classes makes it possible to adjust the standard of travel to the individual needs of passengers - from economy to luxury.
Business (1st class)
- the highest variant of travel, designed for those who value quiet and space. The four-passenger compartments are equipped with wide leather seats, individual power sockets and ample luggage space. Service in this class is priority and selected beverages - including coffee, juice and water - are served at no extra charge.
Relax (2nd class)
- a comfortable compartmentless carriage. Passengers have leather seats, tables and electrical sockets at each seat. Coffee and water are available as part of the service, and the cabin crew take care of the full service during the journey.
Standard (2nd class)
- the middle variant that combines comfort with affordability. This class includes both traditional six-seat compartments and modern ASTRA carriages with multimedia screens in the seat backs. Free drinks are available to all travellers and snacks can be ordered via a mobile app.
Low Cost (2nd class)
- an economy option for those who prioritise a low price while maintaining basic comfort. Seats are ergonomic and service is provided via a mobile app, allowing snacks and drinks to be ordered cashless. Water is served free of charge.
Thanks to this division, each RegioJet is a place where you can travel in exactly the standard that suits your personal preferences. Importantly, all carriages are maintained to a high technical and aesthetic standard - bright colours, spacious interiors and well thought-out ergonomic solutions dominate.
Opinions about RegioJet and contact with the carrier
RegioJet's feedback among passengers is extremely positive. Users praise the carrier for the cleanliness of its carriages, punctuality, friendly service and the availability of services included in the ticket price. The high comfort of the journey - even in low cost class - and the transparent booking system are often highlighted. Many passengers also point out the ability to work while travelling, the stable Wi-Fi connection and the modern interior design.
The positive feedback about RegioJet confirms that the carrier consistently maintains a high level of quality on all routes. Regular customer satisfaction surveys show that the majority of passengers are happy to choose it again - both on short domestic routes and on international connections.
If passengers have questions about timetables, tickets or transport rules, there are several forms of contact. Both a contact form on the carrier's website and the RegioJet hotline (+420 222 221) are available. It is also possible to contact the carrier regarding lost items, for which there is a separate telephone number (+48 226 887 885).
How do I buy tickets for RegioJet trains with PolishTrains?
How do I book a seat on RegioJet trains ? Tickets can be conveniently purchased on the PolishTrains website, without having to visit external sites or log into the carrier's system. Just enter the departure station, destination and date of travel, and the search engine will automatically show all available connections with current prices and classes of travel. In one place, you can compare departure times, select the best offer and proceed immediately to a secure online payment.
After purchase, the ticket is immediately sent to the e-mail address provided by the passenger, as well as to the My Travel panel in the user's account. This means that all bookings, invoices and previous journeys are always at hand. The system also makes it easy to reschedule or return a ticket without contacting the call centre. The Czech carrier allows you to cancel your ticket 15 minutes before your train's departure, so you have the option of quickly changing your plans without incurring additional costs.
Even faster with the PolishTrains app
An even more convenient way to buy RegioJet tickets is the PolishTrains mobile app, available on Android and iOS. It allows you to instantly search for a connection, save your ticket on your phone and activate an SMS departure reminder 30 minutes before your scheduled departure time. The app also works offline, allowing you to check your booking details even without internet access - from anywhere.
In the app, you can add your favourite routes, save passenger data and use the fast mobile payment function. The system automatically updates prices and seat availability in real time, so passengers can be sure they are always buying their ticket at the best time.