Renfe - tickets | PolishTrains
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Renfe is one of the largest rail operators in Europe, operating both long-distance, regional and international services. You can buy tickets for Renfe trains on PolishTrains in Polish zloty, without creating an account - the ticket is sent by e-mail and SMS. Buying Renfe tickets is simple and flexible - the carrier offers several types of fares, differentiated classes of travel and numerous discounts for children, young people, seniors and families. Renfe's cooperation with the PolishTrains service enables the purchase of tickets in Polish, payment in zloty and access to a comprehensive service, also in the case of returns or changes.. Below you will find details of each fare, baggage rules, travelling with animals and the ticket refund procedure. You can buy a ticket for a dog or cat weighing up to 10 kg in a closed carrier together with your train ticket in the PolishTrains search engine, with no additional charge for the animal itself.
At a glance
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Operator: Renfe - the main railway carrier in Spain; operates AVE, Larga Distancia and regional services
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Fares: four options: Básico (no changes or refunds), Elige Estándar, Elige Confort, Prémium (full flexibility)
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Booking: you can buy a ticket on PolishTrains in Polish zloty, without registering; the ticket is sent by e-mail and SMS
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Discounts: children up to 3 years old travel free; ages 4-13 - 40% discount; young people aged 14-25 - up to 30%; seniors aged 60+ - up to 40%
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Baggage: up to 3 pieces of baggage as standard; an additional charge applies for exceeding the limit
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Animals: small animals up to 10 kg in a carrier; on selected AVE trains - dogs up to 40 kg for an additional charge
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Refunds: depend on the fare: Básico - no refund; Elige - 70% of the value; Prémium - up to 100% ### At a glance
- Renfe offers four main fares: Básico, Elige Estándar, Elige Confort and Prémium, each with different flexibility
- Básico provides the lowest price but permits no date changes or refunds once purchased
- Prémium includes unlimited free date changes, full refund on cancellation, seat selection and catering
- Children under 3 travel free; children aged 4–13 receive a 40% discount on all Renfe services
- Up to three pieces of luggage are permitted; exceeding this limit incurs a surcharge
- Small pets up to 10 kg in a closed carrier are allowed — one animal per passenger on board
Ticket prices, concessions and discounts
Renfe offers four main fares, which vary in terms of the range of services, the ability to make changes and the comfort of the journey. This allows passengers to tailor a ticket to suit their needs - from an economical fare to a flexible, fully comfortable journey with food and beverage service.
On PolishTrains you can compare Renfe ticket prices in different classes and fares, choose a specific seat in the carriage and pay in Polish zloty. You can check and buy a ticket for a Renfe train in the PolishTrains search engine - without creating an account, in Polish zloty. ### Básico - the simplest and cheapest ticket option.
Enter the route, select the date and fare, and after payment the ticket is sent by e-mail and SMS. The link in this reminder also leads to the current train status, so you can check for any delay without logging in to the Renfe website. It includes a standard seat and the carriage of up to three pieces of luggage weighing up to 25kg in total (i.e. within Renfe's standard baggage policy). It does not provide refunds or date changes, but allows you to get the lowest possible price. You can buy a ticket on PolishTrains even shortly before departure - the online purchase process takes only a few minutes, and confirmation is sent to your phone straight away. The earlier you buy, the better the price and the greater the choice of seats. It is a good choice for those with a fixed itinerary. If you need help planning your route, changing the date or issuing a VAT invoice, you can contact the PolishTrains helpline, which is open 7 days a week. If you are planning a group journey or need help from a consultant, contact us:
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Booking form - complete it online without creating an account
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E-mail - info@PolishTrains.pl - describe the route, date and number of passengers
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Telephone - the PolishTrains helpline is open 7 days a week
After purchase, the ticket is sent by e-mail and SMS. *30 minutes before departure you receive a reminder with a link to the ticket - you do not have to search through your inbox. You can check the refund and exchange rules on the PolishTrains website.
Elige Estándar - a ticket with greater flexibility.
It allows one free change of travel dates and in the event of cancellation, the passenger is refunded 70% of the ticket value. A surcharge option is available for additional amenities such as seat selection, transport of pets (up to 10 kg) or a special Superflex package, including a full refund upon cancellation.
Elige Confort - higher standard in second class
Offers wide XL Confort seats, as well as flexible terms and conditions - the first change of date is free of charge and refunds on cancellation are 70% of the ticket price. In addition, you can purchase access to services such as a meal served on board.
Prémium - the most extensive option, available on selected AVE and Larga Distancia trains.
The ticket includes XL Comfort seats, unlimited free date changes, full refund upon cancellation and all the amenities: seat selection, carriage of small animals and catering included in the price. It's a proposition for passengers expecting the ultimate in comfort and complete travel flexibility.
Concessions and discounts for travellers
Renfe operates an extensive concession scheme covering different groups of passengers. Discounts apply to both domestic and international trains.
👧Children up to and including the age of 3 travel free unless they occupy a separate seat, and children aged 4 to 13 receive a 40% discount on most connections.
👩🦰Młodzież**(aged 14-25**) can benefit from discounts of up to 30% of the ticket value. Such discounts are available through the Más Renfe Joven programme, which requires the purchase of a card costing €50. Renfe also recognises international cards such as EYCA and ISIC, which entitle students to student discounts with discounts of up to 30%.
👵Seniors over 60 receive discounts of up to 40% of the ticket value if they are holders of the Tarjeta Dorada card (€6).
👨👩👧👦👨👩👧👦Grupy from 4 to 9 people can benefit from discount packages, which usually offer a fixed percentage discount (e.g. 8% less per ticket). For larger groups the rates may be different.
You select the appropriate discount category when buying your ticket on PolishTrains. Discounts are applied automatically in the system - simply tick the relevant category when purchasing a ticket on the PolishTrains website.
Carriage of luggage and additional charges
Renfe allows passengers to carry, free of charge, up to three pieces of luggage, the total weight of which does not exceed 25 kg and 290 cm in length. If the weight limit or the number of pieces is exceeded, the carrier charges an additional fee according to the price list applicable to the route (various amounts; usually €10-15) .
With regard to sports equipment, bicycles or scooters that can be dismantled are treated as hand luggage . For standard models of unicycles, carriage rules vary depending on the route and type of train. On longer distances, a fee is usually charged and carriage requires the purchase of an additional ticket for the bicycle.
Journey with the animals
Renfe allows the carriage of small pets - dogs, cats, rabbits, ferrets or birds weighing up to 10 kg, in enclosed carriers with maximum dimensions of 60x35x35 cm. Each passenger can take one animal, as long as they have a valid ticket.
On selected AVE trains, it is possible to travel with a dog weighing up to 40 kg - for an additional charge of €35. The animal must have an insurance policy, a vaccination card and the owner is required to make a liability declaration. Travel with a large dog requires an early arrival at the customer service centre (40 minutes) to present the required documents.
Returns and order changes
The extent to which travel dates are modified depends on the selected fare. In Básico, no modifications or refunds are provided. In Elige Estándar and Elige Confort, the first date change is free of charge and a refund of 70% of the ticket value is available upon cancellation; add-ons (e.g. Superflex with full refund) can also be purchased. You can buy tickets on PolishTrains in Polish zloty, without registering, with the ticket sent by e-mail and SMS. When buying Renfe tickets on PolishTrains, you can handle all formalities - changing the date, refunds and invoices - in the My Journeys panel, without contacting us by telephone. In Prémium, there are unlimited changes at no charge and a refund of up to 100%, and the price includes seat selection and other amenities.
When you buy your Renfe tickets from PolishTrains, all the paperwork (change, refund, invoice) will be handled in your My Travel panel.
Convenient purchase through PolishTrains
On PolishTrains you can compare Renfe ticket prices in different classes and fares, choose a specific seat in the carriage and pay in Polish zloty. Thanks to its integration with the Spanish PolishTrains system, Renfe tickets can be purchased directly from Poland. The link in this reminder also leads to the current train status, so you can check for any delay without logging in to the Renfe website. Users can compare prices in different classes, select a specific seat in the carriage and pay for their order in zloty. What is more, it is possible to buy a ticket for a selected journey as early as 80 days before the planned date.
As an additional convenience, it is possible to use deferred payment or to purchase group tickets. In the event of problems, passengers can contact the PolishTrains helpline, which provides support with route planning, date changes or VAT invoicing.
If you need help planning your route, changing the date or issuing a VAT invoice, you can contact the PolishTrains helpline, which is open 7 days a week. This makes planning a trip on Renfe trains simple, fast and fully tailored to the passenger's needs - whether it is a short trip around Spain or a longer trip across Europe.
