PKP Intercity - Wi-Fi | PolishTrains
** On trains, passengers can increasingly use the public internet. Wi-Fi on Intercity is available free of charge and does not require an account or app login. This gives you the freedom to browse social media, check your email or take care of business while travelling - but it's worth bearing in mind security as it's a public network.
At a glance
At a glance
- Wi-Fi on PKP Intercity trains is completely free for all passengers with no time limit
- No login or app installation is needed - simply select the Intercity network and accept the terms
- Wi-Fi is available on EIC and IC trains as well as selected modernised TLK carriages with LTE routers
- Carriage door signs confirm whether Wi-Fi is available on a specific service before boarding
- Connection speed is generally sufficient for video streaming under normal passenger load
- If Wi-Fi is not working, train staff can restart the router or you can report issues via the PKP website
How do I connect to Wi-Fi on Intercity?
To find out if you can use Wi-Fi on Intercity during your journey, take a look at the signs on the carriage doors or compartment entrances - if the train is equipped with it, you will find information about it in these places.
Step by step - how to connect to Wi-Fi on Intercity
- On your phone, tablet or laptop, turn on the Wi-Fi option.
- In the list of available networks, select the one provided by the train - there will definitely be the word "Intercity" in the name.
- Once connected to the network, open your browser. It will automatically redirect you to the start page.
- Accept the terms and conditions for using the network.
- Done! Use and enjoy the free Wi-Fi network!
No login is required on Intercity Wi-Fi trains. Nor do you need to install any additional applications. The system itself recognises that a new user has joined the network and makes it available to them as part of their train journey.
If the terms and conditions page does not appear automatically, enter any address in your browser - at this point you should be redirected to accept the rules.
Is Wi-Fi on PKP Intercity free?
At PKP Intercity , Wi-Fi is free and any passenger can use it. There are no time limits on when you can use the network, and you do not need to enter your ticket number.
Is there Wi-Fi in the entire PKP Intercity fleet?
Is there Wi-Fi in every train on Intercity? Not at the moment, although they are equipped with it:
- EIC and IC category trains,
- selected TLK trainsets,
- new and modernised carriages equipped with LTE routers.
PKP Intercity assumes that all rolling stock will have Wi-Fi access by 2030. (1)
Intercity Wi-Fi and connection security
The Wi-Fi connection on Intercity trains is encrypted and protected by an SSL certificate. However, it is a public network. For this reason, the carrier recommends that you do not log on to sensitive services such as online banking or portals containing sensitive data.
Frequent train travellers may want to consider using a VPN, or Virtual Private Network, which encrypts transmitted data, increasing security on the network. This is recommended especially for those who work while using public Wi-Fi networks.
How does Wi-Fi work at Intercity?
PKP Intercity uses LTE and 5G technologies - these automatically connect to the base station of the operator that has the strongest signal. This ensures the continuity of the network regardless of the conditions. The router on the train further distributes the signal to all passengers connected to the network.
The average speed of the connection on the trains allows passengers to browse the internet, use maps, mail and even watch films with ease. When there are a lot of people using the Wi-Fi network at the same time, the speed can drop slightly. Therefore, on trains with a large number of carriages, we can expect the internet to work slightly slower.
When does Wi-Fi not work on Intercity?
Although most depots are equipped with modern routers, working in the mode of aggregation of several mobile network links, there are situations where the connection is not available. This can be affected by:
- poor coverage on the route - such problems usually occur in tunnels or forest sections where there is a lot of tree cover.
- router - there are situations where the connection is blocked by a router that has crashed. If this is the case, it will need to be reset - this request should be made to the train crew.
If the train is equipped with a Wi-Fi network and, despite a reboot of the router, there is still no connection to the Internet, this can be reported via the online form on the carrier's website or the infoline.
Travel with PKP Intercity and stay online
Universal Wi-Fi access at Intercity is one element of the company's modernisation of its services and rolling stock. Thanks to this, travellers can freely:
- work remotely,
- use streaming services and social media,
- check the current timetable and interchange connections.