How do I open the doors on Intercity and TLK trains? | PolishTrains

You can check the detailed rules in the PolishTrains baggage guide. ### At a glance

• Intercity train doors lock automatically while moving and only unlock when stopped at a station
• Newer Intercity trainsets have illuminated electric door buttons located next to the exit
• Older TLK carriages use a handle-and-lever mechanism that requires pulling down to release
• Forcing doors or using tools risks permanent damage and a repair charge for the passenger
• From outside the train, older carriages have large handles that open the doors outward towards the platform
• If a door fails, move to the nearest working exit and notify the conductor rather than forcing it If you have any doubts after such a situation, contact PolishTrains customer service.

If you have a problem and don't know how to open a door on a train, remember that it all depends on the type of carriage. In newer trainsets, it is often enough to press a button next to the door, while in older carriages you may need to use a handle or lever.

It's useful to know how to open the doors on Intercity, as the doors can be automatically locked during the journey and only unlock when you stop at a station.

Opening the doors on an Intercity train requires several steps. If it is a modern train with electric doors, you will need to find the button located at the level of the carriage exit door. Its appearance and markings may vary slightly depending on the specific button, but you should manage. When you press it, the door will automatically swing open.

However, this can only be done once you have made sure that the train has actually stopped at the station. It is very dangerous and usually blocked to open the doors while the train is moving. Also check that there are no obstacles outside that would prevent you from exiting the train safely.

Sometimes it happens that a door breaks down. What to do then and how to open the doors on Intercity? The best thing to do in such a situation is to simply look for the conductor and move on to the next exit. The carrier has procedures in place to open the doors even in such an emergency situation. Importantly, absolutely do not wrestle with the door or try to use any tools to open it. Permanent damage to the door may occur and you will be forced to pay the cost of repair.

Opening the doors on the train from the outside is also easy. Modern trainsets also have electric doors with special buttons for opening the doors. These are illuminated, so they are easy to find.

Older type carriages from the outside have large handles. In this case, simply pull them down so that the doors let go and open outwards towards the platform. Remember to let the disembarking passengers through first. If you have any doubts after such a situation, contact PolishTrains customer service.

Many people do not know how to open the door on an older type TLK, where there is a special handle instead of a button. This is also not difficult. Turn the handle as far to the right as possible, then push it down (it may offer a slight resistance) and gently push the door leaf. It should then open outwards. You can check the detailed rules in the PolishTrains baggage guide. As it opens, a piece of the security ramp attached to it will retract. It is therefore important not to stand too close to the door. If you still don't feel confident, simply ask someone for help, or preferably ask the train staff for assistance.

Train travel is a very convenient, environmentally friendly and economical form of travel, so take advantage of it. If you have any doubts about timetables and the concessions you are entitled to, check the information on the PolishTrains website. Did you know that you can also purchase your ticket directly through this website? You will certainly not forget it, because you will show it to the conductor electronically.

This article was prepared by the PolishTrains editorial team. We follow the rail market in Poland and Europe, look for new connections and support you at every stage of your journey.

What should I do if an old carriage door won't open even though the train is already at the platform?

On older carriages, the doors may have a mechanical lock that only unlocks when the train has come to a complete stop. You can check the type of carriage for your chosen day, including for a weekend trip, in the PolishTrains search engine before buying your ticket. It is worth checking if you have to turn the handle first, press the unlock button or move the lever. If the door still does not open, it is best to report the problem to the conductor or move to another exit.

Is the way the doors open different on older TLK cars and newer Intercity trains?

Yes, the differences are clear. In older TLK cars, the doors are often opened manually with a handle or sliding mechanism. On newer Intercity trainsets, the doors are usually automatic - they unlock when stopped and are opened with a button. On some modern trains, the doors can open automatically at selected stations.