Convenient rail ticket service | PolishTrains
Travelling by train should be a stress-free and enjoyable experience. PolishTrains makes this possible. We offer exceptional customer service, a wide selection of carriers and a user-friendly interface that makes buying train tickets a breeze.
At a glance
At a glance
- PolishTrains combines Polish and international carrier tickets in one platform
- Domestic routes include Intercity and PolRegio; international routes cover Germany, Switzerland, France and more
- Tickets can be purchased without registration and delivered by email or SMS
- International tickets available up to 60 days before departure; domestic up to 30 days
- Payments for international journeys accepted in Polish currency (PLN)
- Ticket return and exchange form available directly on the website and in the app
Polish and foreign carriers in one place
No longer do you have to search through multiple websites to find the perfect train connection. With PolishTrains, all your travel needs are combined into one convenient service. We combine tickets from both Polish and international carriers. From domestic travel with Intercity and PolRegio to international travel through Germany, Switzerland, the Netherlands, Belgium and France. Enjoy the convenience of paying in Polish currency for all your international travel. Our platform simplifies the booking process, saving you time and effort. Enter your place of departure and arrival and the system will show you the best travel options by combining offers from different carriers, together with optimal transfers.
Quick and easy ticket purchase
At PolishTrains, we focus on ease of use. You can buy train tickets in just a few clicks, without having to create an account or register. You can choose to receive your ticket by SMS or email - whichever is most convenient for you. If you have bought a ticket via the app - it is automatically saved in your account.
Exceptional customer service
Our customer service is second to none. Available until 11pm every day, Monday to Sunday, our dedicated team at Customer Service is always ready to help. Whether you're having a problem with your journey or simply need more information about your ride, our helpline is here to help you quickly and efficiently. We work hard to make your journey as smooth as possible.
Choose PolishTrains for all your rail ticketing needs and enjoy the best in convenience, choice and customer service.
International train journeys with PolishTrains | PolishTrains
Travelling abroad by train has never been so easy thanks to PolishTrains. Our special offers for direct connections from Polish cities to popular European destinations such as Vienna, Berlin, Budapest, Munich, Ostrava and Vilnius make planning your next adventure effortless. Whether you're dreaming of visiting France, Switzerland or the Netherlands, PolishTrains is the service to meet all your travel needs.
Exceptional customer service at your fingertips
** She is always there when you need her, ready to help with any issue. Looking for a specific connection? Not sure which platform a train is leaving from? Or do you need help if your train is delayed? Our helpline is here to help you with a smile, happy to resolve any questions or queries. Our team's commitment to customer service is unparalleled, making your journey as smooth and enjoyable as possible.**.
Frequently asked questions
Yes, no account is required. After purchasing, keep your order number and the details you provided at booking, as these allow customer service to locate your order quickly.
Domestic tickets go on sale up to 30 days before travel, and international tickets up to 60 days. If you're planning a trip during a popular period, check availability early as seats are updated in real time.
Yes, on selected routes you can choose different classes and accommodation types depending on the carrier. Check the connection details before booking, as not every service includes a couchette, sleeping car or first class.
You can request an invoice during purchase or afterwards by contacting customer service. Have your order number and company details ready to speed up the process.
First check your email inbox, including the spam folder, and your SMS messages. If the ticket hasn't arrived or payment was taken without confirmation, contact customer service and provide your order number.
Yes, no account is required. After purchasing, keep your order number and the details you provided at booking, as these allow customer service to locate your order quickly.
Domestic tickets go on sale up to 30 days before travel, and international tickets up to 60 days. If you're planning a trip during a popular period, check availability early as seats are updated in real time.
Yes, on selected routes you can choose different classes and accommodation types depending on the carrier. Check the connection details before booking, as not every service includes a couchette, sleeping car or first class.
You can request an invoice during purchase or afterwards by contacting customer service. Have your order number and company details ready to speed up the process.
First check your email inbox, including the spam folder, and your SMS messages. If the ticket hasn't arrived or payment was taken without confirmation, contact customer service and provide your order number.