Customer panel | PolishTrains

At a glance

• The PolishTrains Customer Panel provides a single place to access all current and past tickets
• Account creation takes just a few minutes and unlocks automatic refunds and quick ticket exchanges
• Personalised Passenger Profiles store traveller details to speed up future bookings significantly
• The booking history gives transparent access to all previous ticket purchases at a glance
• Payer profiles can be saved alongside passenger profiles for even faster checkout
• The Customer Panel is accessible on any device, designed for travellers who value simplicity and speed

The Customer Panel is a solution prepared for those who value simplicity, mobility and time. Creating an account takes just a few minutes and provides easy and continuous access to current and archival train tickets purchased online at polishtrains.eu. What benefits can users who create an account in the Panel count on? First of all, it is easy access to all tickets in one place. Access to current bookings provides the possibility of automatic refunds and quick exchange of PKP tickets. A preview of booking history provides transparent access to train tickets from previous purchases and speeds up the process of creating a new booking for the purchase of a train ticket online.

Even faster booking

Your polishtrains.eu account allows you to create passenger and payer profiles. All you need to do is enter details such as the name of the main passenger, type of concession, preferred location or type of carriage once and assign them to your personalised Passenger Profile. What's more, you can have several such profiles and use them according to your needs and travel variant. The Customer Panel is also a good solution for business customers who need an invoice with their tickets. By creating a Payer Profile, you can easily save your company's invoice details and then use them when setting up bookings for different passengers. Thanks to the saved profiles, buying a train ticket online is even easier and does not require re-entering saved data!

All bookings in one place

By creating an account, you get a Customer Panel, which gives you access to all your bookings in one place. You can easily manage them, check the details of your journeys and view your ticket for the current journey on your phone - no need to print or stand in line! With easy access to all your current and archived PKP tickets on your phone , you can enjoy the freedom to travel and manage your bookings wherever you are!