Question 1

How can I check a train's delay?

Accepted Answer

In PolishTrains, you can check the planned timetable, while current delays should be checked at the station or with the carrier. At Szczecin Główny station, the departure board will be useful.

Question 2

I paid for the ticket but did not receive confirmation – what should I do?

Accepted Answer

In PolishTrains, first check your spam folder and that the address provided during purchase is correct. If the confirmation still has not arrived, contact the service's support team and prepare your payment details.

Question 3

What is the service fee when buying a ticket online?

Accepted Answer

On PolishTrains, the price shown next to the ticket already includes the service fee and is the final amount, with no additional charge during payment. If the ticket is refunded, the service fee is non-refundable.

Question 4

Does PolishTrains charge a commission?

Accepted Answer

PolishTrains includes the service fee in the price shown at the time of purchase, so no further amount is added during payment. This fee is non-refundable if the ticket is refunded.

Question 5

How do I buy a train ticket on my phone or in the app?

Accepted Answer

You can buy a railway ticket for your phone or app through PolishTrains. Select the travel date and the Szczecin Główny and Swarzędz stations, pay for the journey, and then use the ticket in an SMS or the app.

Question 6

Do the same discounts apply on EIC and IC trains on the Szczecin Główny - Swarzędz route?

Accepted Answer

Statutory discounts depend on the passenger’s eligibility and the type of journey, not solely on whether the train is in the EIC or IC category. On PolishTrains, you can select the appropriate concession when purchasing the ticket to receive the correct fare.

PKP Szczecin Main – Swarzędz. Train timetable

Frequently asked questions

Check the PKP timetable for other cities

How to buy a cheap ticket Szczecin Main – Swarzędz?

Information about the Szczecin Główny - Swarzędz connection

Frequently asked questions

Check the PKP timetable for other cities