All Travel tips News Trains About the Company

Rail is moving in the right direction | PolishTrains

Q: How far in advance can you buy a PKP Intercity ticket on PolishTrains?

On PolishTrains, **domestic tickets can be purchased up to 30 days** before travel, and international tickets up to 60 days. Availability changes as bookings are made, so check early for the best choice of seats.

Q: Can you buy a PKP Intercity ticket on PolishTrains without an account?

Yes, **no account is required**. You simply provide your email address and phone number when booking, and you can purchase tickets for yourself or other passengers.

Q: What should you do if your PKP Intercity ticket has not arrived after purchase?

First check your **spam and promotions folders**. If the ticket still cannot be found, contact customer support with your order number ready.

Q: Can you get an invoice for a PKP Intercity ticket purchased on PolishTrains?

Yes, an invoice can be requested through customer support. When submitting your request, provide your **order number and billing details**, and check them carefully before sending.

Q: How do you return or exchange a PKP Intercity ticket purchased on PolishTrains?

Refund and exchange conditions **depend on the fare type** and ticket category. Before submitting a request, check the current policy in the PolishTrains help centre and have your order number to hand.

Growing mobility and increasing demands for travel comfort are posing new challenges on the ground of customer service. The modernisation of trains and tracks, modern trainsets and the sale of electronic tickets online are putting the railway on the fast track.

At a glance

Pendolino (EIP) trains have operated in Poland since 14 December 2014, reaching speeds of up to 250 km/h
Intercity trains stop at fewer intermediate stations, making them ideal for faster long-distance travel
PKP Intercity tickets are available on PolishTrains up to 30 days before departure without registration
Trains offer amenities including power sockets, Wi-Fi, air conditioning and a quiet zone
International tickets can be booked up to 60 days in advance via PolishTrains
Invoices for online ticket purchases can be requested through PolishTrains customer support

Pendolino trains

Trains commonly known as [Pendolino](), or Express InterCity Premium trains have been running in Poland since 14 December 2014, serving connections between major Polish cities. Pendolino are the fastest trains in Poland, developing speeds of up to 250 km/h. Pendolino trains do not stop at every station they pass, which significantly shortens the journey time. The comfort of the time spent in the train is guaranteed by such amenities as electrical sockets to which a laptop can be plugged, Wi-Fi, air conditioning and a quiet zone.

Intercity trains

Express InterCity trains are part of the Intercity family of trains run by various train operators throughout Europe. Travelling on an Intercity train is characterised by a high maximum speed and a small number of intermediate stations, making it part of the high-speed connections. Intercity trains operate between the largest Polish cities such as Kraków, Warsaw, Wrocław, Gdańsk, Zakopane, Poznań or Bydgoszcz, thus connecting south to north and east to west Poland. Automated doors, a low floor and a specially adapted and spacious interior mean that Intercity trains are also well suited to disabled passengers.

PolishTrains - online train tickets

Increasing mobility and higher demands are posing new challenges to customer service, which, accustomed to European quality and modern solutions, is also expected in Poland. The answer to these expectations is PolishTrains,.pl, where the customer and the European quality of the offer and service always come first. Train tickets are available for sale online around the clock. After purchase, an electronic form of the ticket with a QR code is sent by email and SMS. The fact that you do not have to print out your train ticket means that you save time and have more freedom to travel.

Online booking of train tickets

Online booking and purchase of train tickets and timetables for PKP Intercity, Pendolino and TLK trains are available on polishtrains.eu.

Book your train ticket online now. Only at our service - polishtrains.eu

Frequently asked questions

How far in advance can you buy a PKP Intercity ticket on PolishTrains?

Can you buy a PKP Intercity ticket on PolishTrains without an account?

What should you do if your PKP Intercity ticket has not arrived after purchase?

Can you get an invoice for a PKP Intercity ticket purchased on PolishTrains?

How do you return or exchange a PKP Intercity ticket purchased on PolishTrains?

Share this article