PolishTrains superpowers | PolishTrains
We are passionate about providing support, security and speed in taking care of our customers and their journeys every day. We facilitate the search for train connections in Poland (intuitive connection search engine, timetables), safe train ticket purchase (various payment methods) and quick booking management (thanks to functionalities tailored to the user). You buy the ticket, we facilitate the journey.
At a glance
At a glance
- PolishTrains offers tickets for domestic PKP and international European train connections in one place
- Customer Service operates 7 days a week via phone, e-mail and social media in multiple languages
- Secure payments available via BLIK, credit card and instant bank transfers
- My Travel account stores your tickets, travel history and invoices for easy management
- Deferred 'travel now, pay later' payment option is available for flexible purchasing
- SMS reminder with platform number and seat is sent 30 minutes before scheduled departure
Professional support at all stages of your journey - buy your pkp ticket on polishtrains.eu and benefit
The professional support of the BOK PolishTrains 7 days a week is at the disposal of the users of the portal in various social media channels, on the hotline and through email correspondence. It ensures that user care during the purchase and after-sales process is as comfortable as possible for travellers of different nationalities (hence the multilingual BOK). To facilitate travel planning, the website also presents inspiration and guide content on how to use the service, offers on PKP tickets or information related to Intercity trains (e.g. Pendolino, tlk) and regional travel. Efficient search for connections is facilitated by the following pages: directions of travel or PKP timetable. The help section provides answers to the most frequently asked questions on carriers and ticket booking.
Safety and convenience in one - open a My Travel account at polishtrains.eu
We make sure that the polishtrains.eu website constantly offers optimal solutions for passengers and is accessible from anywhere in Poland and abroad. The intuitive connection search engine makes it easy to quickly find connections and comprehensively compare offers from various carriers. Secure ticket purchase means reliable payment providers (blik, card, fast transfers) and optimised technology for various devices, including smartphones, tablets, laptops and desktop computers. We combine security with convenience, so if you prefer to manage your bookings yourself, set up a My Travel account at polishtrains.eu, which will give you even more advantages. It's a great convenience for families with children, groups or for planning business trips. Your My Travel account stores your train travel history, tickets and issued invoices.
Speed in facilitating travel is key!
We are changing polishtrains.eu so that users can easily navigate the site and intuitively find what they need. The website enjoys high customer confidence thanks to optimised solutions (timetables). The PKP connection search engine is tailored to the needs of various passengers and enables them to easily find interesting connections. If a traveller wants to buy a ticket quickly but does not have access to cash at the time, he or she can choose the "travel now, pay later" option with deferred payment. We are implementing easy ticket exchanges and refunds, and developing the competences of our BOK team so that they can answer customers' questions even faster.
Check out how to buy your PKP ticket quickly on PolishTrains now, and we'll make travelling easier for you!
Frequently asked questions
PolishTrains offers an intuitive connection search engine, secure payments via BLIK, card and fast bank transfers, and instant ticket delivery to your e-mail and by SMS. The service is available 24/7 from any device, including smartphones and tablets, and covers both domestic PKP and international connections.
Yes, the PolishTrains Customer Service Office operates 7 days a week across social media channels, a helpline and e-mail. Support is available in multiple languages to assist travellers of different nationalities throughout the purchasing process and after their journey.
A My Travel account allows you to store your travel history, tickets and invoices in one place. It is particularly convenient for families, groups and business travellers. You can manage bookings, check your purchase history and access tickets at any time without searching your inbox.
Yes, PolishTrains offers a 'travel now, pay later' deferred payment option for passengers who need to purchase a ticket quickly but do not have immediate access to funds. This is one of several convenient payment solutions available on the platform.
PolishTrains has implemented easy online ticket exchange and refund processes. You can manage changes directly through your account or booking, without having to visit a ticket office. The Customer Service team is also available to assist with any issues related to cancellations or modifications.
PolishTrains offers an intuitive connection search engine, secure payments via BLIK, card and fast bank transfers, and instant ticket delivery to your e-mail and by SMS. The service is available 24/7 from any device, including smartphones and tablets, and covers both domestic PKP and international connections.
Yes, the PolishTrains Customer Service Office operates 7 days a week across social media channels, a helpline and e-mail. Support is available in multiple languages to assist travellers of different nationalities throughout the purchasing process and after their journey.
A My Travel account allows you to store your travel history, tickets and invoices in one place. It is particularly convenient for families, groups and business travellers. You can manage bookings, check your purchase history and access tickets at any time without searching your inbox.
Yes, PolishTrains offers a 'travel now, pay later' deferred payment option for passengers who need to purchase a ticket quickly but do not have immediate access to funds. This is one of several convenient payment solutions available on the platform.
PolishTrains has implemented easy online ticket exchange and refund processes. You can manage changes directly through your account or booking, without having to visit a ticket office. The Customer Service team is also available to assist with any issues related to cancellations or modifications.